London / Birmingham / Manchester / Leeds , United Kingdom
Degree in computer science or a related subject or a sound education with practical experience in IT Software Industry.
Keeping evolution as Constant, Yobitel make a platform for every individual and organization to reinvent and innovate their business during each convergence phase in technology.
In Yobitel we’re committed to ensuring everyone in the company continues to benefit from working in an environment of cross-departmental collaboration, where all contributions are recognized and acknowledged.
We’re a passionate, hardworking and sociable team and we’re looking for like-minded individuals to join us as we continue to grow.
There’s never been a more exciting time to join the company. And the successful applicant to this role will benefit from running projects absolutely integral to our growth plans over the coming years.
We are currently seeking a dedicated IT Technician to join our UK team. The ideal candidate should possess a strong interest and knowledge of computer systems, servers, and IT hardware and software. If you are passionate about IT Hardwares and enjoy troubleshooting technical issues, we want to hear from you.
As an IT Technician at our company, you will be responsible for a wide range of technical tasks to ensure the smooth operation of our IT infrastructure. Your primary responsibilities will include:
Hardware and Software Support: Provide technical support to end-users, diagnosing and resolving hardware and software issues promptly.
Installation and Configuration: Install, configure, and maintain computer systems, servers, and software applications.
Troubleshooting: Investigate and troubleshoot technical problems, both remotely and on-site, and provide timely solutions.
Network Support: Assist in maintaining network connectivity and assist with network-related issues.
User Training: Train end-users on basic IT procedures and best practices to enhance their technical proficiency.
Documentation: Maintain accurate records of hardware and software inventory, as well as documentation for technical procedures and solutions.
Security: Implement and enforce security measures to protect data and systems from threats.
Upgrades and Maintenance: Assist with hardware and software upgrades and perform routine maintenance tasks.
Collaboration: Collaborate with other IT team members to solve complex technical problems and contribute to IT projects.
Proven experience as an IT Technician or similar role.
Strong knowledge of computer hardware, operating systems, and software applications.
Excellent problem-solving and communication skills.
Familiarity with network configurations and troubleshooting.
Adept at working independently and as part of a team.
Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified IT Professional, CCNA) is a plus.
Bachelor's degree in a related field is preferred but not required.
£12.49 - £19.05 per hour approximately.
How to apply:
If you are enthusiastic about technology and have a passion for providing technical support, we encourage you to apply for this IT Technician position. Please submit your resume and a cover letter explaining your qualifications and why you are interested in joining our team. For more information and to apply, visit our careers page here.
Yobitel is an equal opportunity employer. We welcome applications from candidates of all backgrounds and experiences.