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Response Time : 10-15 Minutes
Hours of Operations : 24x7 Access
Number of cases : Unlimited Cases
Development Support : Provided
Support plans
Developer Support
We recommend AWS Developer Support if you are testing or doing early development on AWS and want the ability to get technical support during business hours as well as general architectural guidance as you build and test.
Business Support
We recommend AWS Business Support if you are running production workloads on AWS and want 24x7 access to technical support from engineers, access to Health API, and contextual architectural guidance for your use-cases.
Enterprise Support
We recommend Enterprise Support for 24x7 technical support from high-quality engineers, tools and technology to automatically manage health of your environment, consultative architectural guidance, and a designated Technical Account Manager (TAM) to coordinate access to proactive / preventative programs and AWS subject matter experts.
Corporate Headquarters
Yobitel Communications Limited, 11 Kingsley Mews, Ley Street, Ilford
London -IG1 4BT
United Kingdom
+44 (0)2080899193
For Premium Support
Asia Office Location
Yobitel Communications Private Limited,
334, 27th Main, HSR Layout
Sector 2, Bengaluru,
Karnataka - 560102, India
Block L, Embassy Tech Village,
Outer Ring Rd, Bengaluru,
Karnataka - 560103, India
+91 (0)8041251999
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